Questions, answered
Frequently asked questions
- Is Scout just ChatGPT with a wrapper?
- No — it's built to do the opposite. A general chatbot's instinct is to hand over the answer. Scout's is to ask the next question until your child gets there themselves. It's single-purpose (learning), parent-supervised, and private by law — a general chatbot is none of those.
- Will Scout do my kid’s homework for them?
- No, and that's the whole point. Scout won't give the answer even when your child begs for it. It guides them to their own answer instead — which is the only kind that actually teaches anything.
- What ages is Scout for?
- Kids 8–12. Everything — the questions, the pacing, the world, the encouragement — is designed for how kids in that range actually learn.
- What subjects does it cover?
- Math, reading, writing, science, and social studies, plus open-ended “let's think about this together” conversations. One subject at a time, the way a focused tutoring session works.
- Is my child’s data safe? Do you sell it?
- Never. We don't sell your child's data, don't share it with advertisers, and don't hand it to anyone to train their models. Scout is built COPPA-native — for kids, by design, from day one — with parental consent and full transparency.
- Why pay when AI is free?
- Because free AI is paid for with your child's data, and it's built to give answers — the opposite of what a growing kid needs. With Scout, you're the customer, so your child never becomes the product, and every design choice serves their growth instead of someone's ad model.
- How much does it cost?
- $15 per child each month, with a family cap of $39 — so no matter how many kids you add, you never pay more than $39. Every family starts with a 30-day free trial, and you can cancel anytime.
- Isn’t this just more screen time?
- It's short, purposeful sessions you control, focused on one subject at a time — and you see everything. Think of it as replacing the worst screen time (mindless answer-copying) rather than adding to it.
- Do I have to supervise every session?
- No — but you can see every one. You set Scout up, and you get a clear view of where your child soared, where they struggled, and how they were feeling, so you can show up for them without hovering.
- What if my kid gets frustrated when Scout won’t just answer?
- Scout is built to read that. It eases off when a child is stressed and pushes when they've got momentum — the way a good tutor knows when to lean in and when to give room. The goal is a kid who sticks with it, not one who melts down.
- What devices does it work on?
- Any modern web browser — phone, tablet, or computer. Nothing to install; the same link works anywhere your kid is.
- Can I cancel anytime?
- Yes. No contracts, no lock-in. Cancel in a couple of clicks and you keep access through the end of your billing period.
- How do you handle parental consent?
- Scout is COPPA-native: you create and control the account, you consent on your child's behalf, and you can review or delete your child's data at any time. Consent and control live with the parent, always.
Still have a question? Read the founder’s story or request a beta invite.